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The technology industry has changed dramatically over the last 10 years. In economic times like these, leading companies are looking to cloud-computing platforms to deliver business functions ranging from packaged business applications to custom application development at a fraction of the time and cost of traditional on-premises platforms. With this growth in enterprise use of cloud-computing comes a corresponding increase in responsibility on the part of vendors to provide cloud-computing platforms that offer outstanding service delivery. ProBizMix is a leader in enterprise cloud computing. We have more than 10 years of experience
in delivering highly available, secure, and scalable cloud-computing applications based on the Force.com platform. We’re well versed in every aspect of service delivery, from infrastructure to security, policies, and procedures. And cloud computing isn’t simply an adjunct to our core business—it is our core business. At the heart of our success is the Force.com platform. The Force.com platform is the foundation for all CRM, partner, and customer applications. With the Force.com platform, salesforce.com has set the standard for cloud-computing service delivery.

Salesforce.com has democratized the enterprise application by making it available to small seven-user deployments like AssistedChoice.com and enterprise level deployments such as Japan Post Network with more than 75,000 platform users. The best part? With the multitenant Force.com platform, every customer benefits from the same high-scale performance capabilities and functionality demanded by the largest enterprises. The CIOs of the largest financial and network security companies require that cloud-computing platforms meet the highest standards of service. After all, they’re entrusting them with critical corporate data.

To meet these requirements and ensure we can make customers of any size successful, our development methods and the Force.com platform adhere to the seven standards outlined below. They’re the building blocks of the best practices every successful cloud-computing platform should follow:

1. World-class security – Provision world-class security at every level.
2. Trust and transparency – Provide transparent, real-time, accurate service performance and availability information.
3. True multitenancy – Deliver maximum scalability and performance to customers with a true multitenant architecture.
4. Proven scale – Support millions of users with proven scalability.
5. High performance – Deliver consistent, high-speed performance globally.
6. Complete disaster recovery – Protect customer data by running the service on multiple, geographically dispersed data centers with extensive backup, data archive, and failover capabilities.
7. High availability – Equip world-class facilities with proven high-availability infrastructure and application software.